Reset your password - CFA Volunteers
Download the PDF version of this guide
Follow these simple steps to reset password for your CFA account. Before you start, you will need your CFA member number, CFA email address and a mobile phone (with service).
1. CFA Member Number (please refer to your member card, welcome letter, or liaise with your brigade
secretary)
2. CFA Email Address
(eg @cfa.vic.gov.au)
Step 1: Begin reset password process
3. You will be redirected to the CFA’s Single Sign-on Portal like this on the right:
3. You will be redirected to the CFA’s Single Sign-on Portal like below:
4. Click on “Want to reset your password?” button
Step 2: Verify your account
1. Enter your member number
2. You will be redirected to the screen on the right.
2. You will be redirected to the screen belowt.
- You will be prompted to choose how you would like to receive the PIN either via your registered email address or mobile number, based on your preference. A part of your email address or mobile number will be displayed on the screen to indicate which email or mobile number the PIN will be sent to.
- Please select the option and click on “Send PIN”.
Note: If we don’t have your email address or phone number on our records, then you must contact your brigade secretary or district office for assistance.
3. Enter the PIN and set your new password. You can now go back to the login page and login with your new password.