SAS app update boosts chat performance

A key feature of this update is improvements to chat functionality, with enhancements aimed at boosting performance and reducing load times. 

Key fixes and enhancements include: 

• Improved chat performance including faster load times and smoother interactions 

• Improved text display across devices 

• Updated integration with OzRunways for iOS, supporting compatibility with newer versions 

While continuing to use the current version of SAS will not affect core app functionality, CFA members are encouraged to update to take advantage of these enhancements – particularly the improved chat experience.   

Note: Please check your settings after updating to ensure they haven't returned to the default set up.

For more information on the SAS including the SAS User Guide, training videos, FAQs and more visit www.cfa.vic.gov.au/sas 

For SAS support or to provide feedback please email the SAS Help Desk.   

About the Supplementary Alerting Service (SAS) 

The Supplementary Alerting Service (SAS) complements the existing EAS paging system, providing CFA members with enhanced functionality and communication during incident response. 

The free SAS app allows members to: 

• Confirm their response to events 

• View response times 

• Communicate via in-app chat 

• See the core qualifications and competencies of responding members 

Tens of thousands of CFA members actively use SAS. 

You can find the app by searching “Supplementary Alerting Service” in the Apple App Store or Google Play. A desktop version is also available here. 

SAS updates are released regularly and prioritised based on feedback from CFA members. 

Please note: EAS pagers remain the officially endorsed primary alerting method due to their reliability and wide coverage across Victoria. SAS is intended as a supplementary tool and should be used alongside the EAS pagers. All CFA members are expected to continue carrying and using their pagers.