SAS app: Fix applied for known issue
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A fix has been applied to resolve log out issues affecting a small number of SAS users. An app update is required for the fix to take effect.
A small number of members had reported experiencing an issue with being logged out of SAS unexpectedly.
A fix has now been applied to resolve this issue.
Visit the Apple app or Google Play store to download the latest version (Release 12.2.1).
Members may be prompted to down the latest version through their device, or the app may update automatically depending on your phone's settings.
We encourage all members to update to the latest version of SAS to benefit from the update.
To ensure a smooth update, members are encouraged to:
- Make sure their device’s operating system is up to date
- Clear the app cache and data if they experience any issues following the update
- Log out and log back in using their username and password after installation
- Review their push notification settings and alert tones, as these may revert to default settings during the update.
Reminder: Pagers remain the primary CFA alerting method. Members should continue to carry and use their pagers to ensure they receive alerts to fire calls and other important messages.
For more information on the SAS including the updated SAS User Guide, training videos, FAQs and more visit www.cfa.vic.gov.au/sas