Planned maintenance to affect SAS on 21 September
The Supplementary Alerting Service (SAS) will be unavailable for a four-hour period on Monday 21 September while planned maintenance is carried out on external servers that support the application.
The outage will run from 6pm to 10pm and will affect the delivery of incident alerts, messages and notifications via SAS.
EAS and pagers will not be affected by the maintenance.
What members need to know
During the outage, members should not rely on SAS for alerts or messages.
Members who use SAS should ensure their pagers are switched on and carried with them throughout the outage period.
Pagers remain the primary CFA alerting method, and members are expected to continue carrying and using their pagers to receive fire call alerts and other important messages.
The planned maintenance is expected to be completed by 10pm, after which SAS will return to normal service.
Thank you to members for their patience and understanding while this essential maintenance is undertaken.