CFA launches Psychosocial Hazard Survey
We are taking a proactive step toward enhancing the psychological health of our members with the launch of a psychosocial hazard survey.
The survey will inform an organisation-wide risk assessment, aimed at identifying the key psychosocial hazards faced by members across the organisation.
Psychosocial hazards - such as low job control, poor support, lack of role clarity and exposure to potentially traumatic events - can impact mental health and wellbeing in different ways.
While CFA already has various measures in place to address these hazards and reduce the impact, the conduct of a risk assessment informed by the survey, seeks to build on existing efforts by gathering the information directly from staff and volunteers.
The risk assessment and survey is being conducted and hosted by Converge International, CFA’s Member Assistance Program provider, using an independently and internationally validated survey and risk assessment methodology. The survey is designed around 14 psychosocial hazards identified by WorkSafe Victoria.
This survey marks the first phase of CFA’s response to the proposed new Victorian Government regulations that come into effect on 1 December 2025. These regulations aim to strengthen employer obligations under the Occupational Health and Safety Act 2004 (Vic), which includes the duty to, so far as is reasonably practicable, provide a working environment that is safe and without risk to health. This includes psychological health in the workplace.
“Understanding the experiences of our members is critical to test and inform measures at an organisational and local level,” General Manager Health, Safety and Wellbeing Nicole Fauvrelle said.
“This survey will help us better understand our current environment, assess the effectiveness of our existing processes and identify opportunities for for more targeted improvement.”
The survey is confidential and takes approximately 10 minutes to complete. It does not collect names or identifying information but does ask about members’ roles and tenure at CFA. Members who serve as both staff and volunteers are encouraged to complete the survey twice - once for each role - to ensure their unique experiences are captured.
At the end of the survey, you’ll have the option to express interest in joining a focus group to discuss your experiences further. This is entirely voluntary.
Converge International will use the survey data to inform and conduct a risk assessment and deliver a report that will include:
- Identification and prioritisation of key psychosocial hazards for different member cohorts at an organisation, region, district and headquarters level.
- A review of current control measures to inform risk profiles.
- Suggestions for additional control measures and activities for continuous improvement.
CFA acknowledges that the survey may raise challenging emotions for some members. Wellbeing Support Services are available 24/7 by calling 1800 959 232.
“We encourage all members to take part and help shape a healthier future for our organisation,” Nicole said.